FREQUENTLY ASKED QUESTIONS
The details, before we begin.
Everything you need to know about design, NFC, production, payment, and delivery.
01What can a LuxeStand open?+
Any web link: Google reviews, booking pages, Wi-Fi setup, menus, payment pages, social profiles, contact cards, or a multi-link page.
02Does the customer need an app?+
No. Compatible phones open the NFC link with a tap, and every stand also includes a QR code.
03How long does an order take?+
Standard turnaround is 5–7 business days after design approval. Larger or more complex orders may require additional time.
04How many revisions are included?+
Two design revisions are included. We begin production after you approve the final design.
05Can every stand in a bulk order have a different link?+
Yes. The visual system can stay consistent while each stand is programmed for a different agent, station, department, or location.
06When is payment due?+
The request form starts a quote. Full payment is required before design work begins.
07Do you ship?+
Yes. Local pickup and delivery options are also available depending on location.
08Can you create something outside the listed sizes?+
Yes. Use the custom quote option and describe the installation, dimensions, quantity, and goal.
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